Error when adding some users with People picker to manage applications.

Document ID : KB000039309
Last Modified Date : 14/02/2018
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When using People Picker to add user to manage application, we are getting the following error message in the policy server traces :
    Message : [Message='No results left in the page for UserDir=XXXXX.'][][Return from call CSmUserMgmtApi::SearchUsers]
No user is returned during the Search.
It happens using CA Directory as User Store


Sharepoing agent 12.52PS1
Policy Server 12.52SP1 on Windows 2008 r2
User Store CA Directory 12SP14


Disable the VLV Search in the Policy Server registry by adding the following:

New REG_DWORD (32 bit value) under :
> Key Name : EnableVLV
> Value : 0

Restart the policy server.

Additional information:

Sharepoint Agent bookshelf 12.52PS1:

Policy Server bookshelf 12.52PS1: