Error using "Find User" when sending a Private Message

Document ID : KB000047210
Last Modified Date : 14/02/2018
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Problem:

When click find user button in forum private message, following error is displayed.

An error has occurred.
For detailed error information, please see the HTML source code, and contact the forum Administrator.
Template for action findUser is not defined.

Environment: 

CA API Developer Portal 3.x

Resolution:

There is a missing entry in "/opt/Deployments/lrs/server/webapps/jforum/WEB-INF/config/templatesMapping.properties" file.

Add the following line to templatesMapping.properties file -

pm.find.user = pm_finduser.htm

Restart portal node for the changes to take effect.