Error unmarshaling return header; nested exception is:java.io.IOException: Read timed out

Document ID : KB000124137
Last Modified Date : 04/01/2019
Show Technical Document Details
Issue:
Errors when manually run a forecast or canned report.
- Error unmarshaling return header; nested exception is: java.io.IOException: Read timed out
Environment:
CA Workload Automation DE 11.3 SP3
CA Workload Automation Desktop Client 11.3 SP3
Cause:
When a forecast report generation takes more than a minute, it gets timed out with the following error message:

Error unmarshaling return header;
nested exception is:
java.io.IOException: Read timed out


 
Resolution:
This issue is fixed in later Desktop Client 11.3 SP3 Build 1359 and higher.
 
Additional Information:
Forecast Report Generation Gets Timed-Out
Problem Record: DSRDTC-60