The first step is to determine which version of UMP the customer is running. The version of UMP will then correspond with a Liferay build number.
UMP v7.5 = 6130
UMP 7.1 = 6005
Run the following query to determine the current values:
SELECT releaseId, buildNumber, state_
If the buildNumber does not match the current version of UMP then it needs to be corrected.
First stop all wasp processes. Ensure there are no wasp processes running elsewhere in a multi-UMP environment.
Execute the following query, replacing <Build> with the correct value from above:
SET buildNumber = <Build>, state_ = 1
WHERE releaseId = 1;