Error: SPECTRUM does not support this version of Redhat Enterprise Linux. Please see the SPECTRUM Installation Guide for supported versions.

Document ID : KB000005795
Last Modified Date : 14/02/2018
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Issue:

Error: SPECTRUM does not support this version of Redhat Enterprise Linux. Please see the SPECTRUM Installation Guide for supported versions.

Environment:
Spectrum 10.2OS : Linux
Cause:

The installation process runs the hosteval program and checks the results to verify if the OS is supported or not. 

 

To verify the version of the kernel run the command "uname -a". Below is the kernel which has this issue. 

"Linux Spectrum 4.1.12-61.1.25.el7uek.x86_64 #1 SMP Wed Oct 19 11:24:13 EDT 2016 x86_64 x86_64 x86_64 GNU/Linux "

 

Also verify the RedHat release by " cat/etc/redhat-release" output looks like below:

 "Red Hat Enterprise Linux Server release 7.3 (Maipo) "

 

 

If the kernel is not supported see above example you will get this error message : 

 

"Error: SPECTRUM does not support this version of Redhat Enterprise Linux. Please see the SPECTRUM Installation Guide for supported versions."

 

 

 

 

Resolution:

This workaround to this issue is we would have to edit the host_eval.bat file and change the kernel version by below steps:

 

1.Run the install as normal

2.When he gets the error message, DO NOT CANCEL THE INSTALL. Click on the Previous button

3.Edit the $SPECROOT/Install-Tools/host_eval.dat file

4.Look for the line that reads as follows:

 

host Linux 3.1

 

5.Change the above line to read as follows:

 

host Linux 4.1

 

6.Save the change

7.Continue with the install

 

*Note: In this example the version Linux kernel is 4.1 for which install was getting failed.