After upgrading Spectrum one or some user groups may not allow you to add a new user to it. If you try to add the new user to another group they can be added. The problematic group gives the following error whenever trying to add a new user.
"SPC-OCC-10936: The access for this user is invalid or not set"
Any Spectrum install, Windows, Linux
This can happen due to a few reasons. The Security Community is not filled out, the group needs to be synchronized, or the group is corrupted.
There are 3 potential solutions to this:
1. Make sure in the Access Tab in the User window there is a security community. And on the group you are trying to add it to.
2. Click on the User Group - Make sure the Users List tab is showing, scroll to the bottom and go to the Details ->Advanced ->Expand on Advanced and select the synchronize now button.
3. If the above does not work try creating a temp group, move these users to this temp group, delete the problem group, recreate the problem group from scratch then move these users back into the new group.