Error running Spectrum OneClick startTomcat.sh and stopTomcat.sh scripts

Document ID : KB000056905
Last Modified Date : 14/02/2018
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ISSUE: Unable to start/stop OneClick using the startTomcat.sh and stopTomcat.sh scripts. Get the following errors: 

 

Stopping Tomcat 

Invalid part number/name specified! 

Process Daemon disconnected: Can't connect to process daemon. 

Error stopping Tomcat 

 

Starting Tomcat 

Error obtaining install ticket for TOMCAT 

Processd error attempting to start TOMCAT install ticket 

Process Daemon disconnected: Can't connect to process daemon. 

 

ROOT CAUSE: The localhost entry is commented out or missing in the /etc/hosts file. 

 

RESOLUTION: Uncomment or add entry for localhost in the /etc/hosts file.