Error returned after running CA Performance Management (CAPM) Top N report in CABI Jaspersoft r6.3

Document ID : KB000009044
Last Modified Date : 14/02/2018
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Observing an error while running a TopN report in CA Business Intelligence (CABI) Jaspersoft instance integrated with CA Performance Management (CAPM).


2017-12-19 14:25:29,610 ERROR JRQueryExecuterAdapter,http-apr-8080-exec-9:154 - Error while executing query net.sf.jasperreports.engine.JRException: net.sf.jasperreports.engine.JRException: com.fasterxml.jackson.core.JsonParseException: Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null')

at [Source:; line: 1, column: 2] 

All supported CA Performance Management & CA BI Jaspersoft integrations

User logged in running report does not exist in both CAPM and CABI installations



According to the CAPM r3.2 documentation:

"Important! Ensure the username and password for each CA Business Intelligence user matches the username and password for each corresponding Performance Center user. LDAP support is planned for a future CA Performance Management release." 


Once the user is created in both systems the report runs successfully, the error is resolved.

Additional Information: