Error on enabling TIMs - "An updated configuration could not be sent to one or more of the selected monitors. These monitors were not enabled."

Document ID : KB000011893
Last Modified Date : 14/02/2018
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Introduction:

  When trying to enable one or more TIMs in the APM CE (CEM), the following error message displays.

 

Tim error.png

Question:

       I am attempting to enable a TIM using the APM CE (CEM) MOM GUI. However, it is throwing an exception:

Error: An updated configuration could not be sent to one or more of the selected monitors. These monitors were not enabled.

 

         What steps should I take to enable the TIM?

Environment:
Any supported APM release with one or more TIMs.
Answer:

  If the monitoring interface is not up, this error appears. Make sure the TIM and TIM Collection Service is running and operable. If you are still having issues after doing this, then contact CA Technologies APM Support to help resolve your issue.