Error: No variable was selected. eHealth failed to create the report.

Document ID : KB000005005
Last Modified Date : 14/02/2018
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Issue:

1.While generating Trend report from OneClick console by right click on the element, getting below error:

Error: No variable was selected.

eHealth failed to create the report.

 

2.In eHealth Web UI, while generating Trend report for same element, click on "Validate Variables" then No Variables were displayed.

 

Environment:
6.3.2
Cause:

The variables of corresponding MTF might have lost/corrupted from the eHealth database.

Resolution:

1.Identify the MTF file name used by the element from the OneClick console.

2.Run below command:(This command will parse the mtf file into variables and load them into the eHealth database)

nhLoadMtfVars -fileName <MTF file>

Now try to verify the variables list.