Error Message: HZS0002E CHECK(CA_TPX,TPX_STORAGE_OVERFLOW_ TPXCFD): 653 TPXH3003E Slot 7 - ABOVE The line - has been in overload since last interval.

Document ID : KB000050351
Last Modified Date : 02/03/2018
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Introduction:

Question:

TPXH3003E Slot 7 ABOVE The line has been in overload since last interval

This Health Check message indicates that SLOT 7 above the line has exceeded the slot overload percentage defined within the
SMRT. SLOT 7 may or may not have overflowed which would result in TPX300 messages in the TPX log.
An overload situation has no corresponding TPX log messages.

Starting with TPX 5.1, SLOT 6 above the line should have a size of 352 bytes instead of the 320 bytes in prior releases.
If the size has been left at 320, then every request from TPX with 352 bytes is satisfied from SLOT7 and not from SLOT6 as it should be.
This causes the high usage and overload/overflow of SLOT7.

Answer:

Simply change the slot size of SLOT6 to 352 Bytes in SMRT XA Storage Parameters.

  • TPX needs to be recycled to pick up the new storage setting.
                     TPX System Options Table Detail Panel  
    Command ===> 
                                                                         Panelid - TEN0102 
                                                                         Userid   -
                                                                         Terminal -   
    System Options Table:  TPX53SP0                                      Date     -                                                           
                                                                         Time     -   
    Storage Allocated (below 16m line)
    ----------------------------------                                                                                                            System Storage:  2048 K         * DSA Overload at:   80 %  
    Minimum Storage: 2048 K         * Slot Overload at:  80 %  
    DSA Percentage:    75 % 
    
    Pool#  Size  Percent    Pool#  Size  Percent    Pool#  Size  Percent   
    --------------------   --------------------    -------------------- 
    1.    0008    04        2.    0016    05        3.    0032    05     
    4.    0064    07        5.    0128    06        6.    0256    06        
    7.    0512    07        8.    1024    07        9.    2048    07       
    10.   4096    08       11.    8192    26       12.   10240    12                                                                                                 
    
    Slot Percentage Total: 100 %  
    
                              TPX System Options Table Detail Panel 
                                                               Panelid - TEN0103
    Command ===>                                               Userid   -
                                                               Terminal - 
    System Options Table: TPX53SP0                             Date     -  
                                                               Time     -  
    Storage Allocated (above 16m line)  
    ----------------------------------  
    XA Storage:     032768 K  
    DSA Percentage:     20 %  
    
    Pool#  Size  Percent    Pool#  Size  Percent    Pool#  Size  Percent 
    --------------------    --------------------    --------------------   
    1.    0032    08        2.    0064    06        3.    0128    10     
    4.    0136    08        5.    0200    02        6.    0352    04     
    7.    0456    06        8.    0512    13        9.    1024    06    
    10.   2048    21       11.    4096    14       12.    8192    02  
    
    XA Slot Percentage Total: 100 % 
Instructions:
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