<Error loading support library - "Unable to find library 'libas_c_bind.sl'.">.

Document ID : KB000009142
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

We get the following errors when we run autoping -S -m <machine-name>:

CAUAJM_I_50023 AutoPinging Machine [machine-name]

CAUAJM_I_50031 Checking the Agent's connectivity to the Application Server.

CAUAJM_E_50037 ERROR: Agent failed to communicate with Application Server.

CAUAJM_E_50041 ERROR: Agent returned <Error loading support library - "Unable to find library 'libas_c_bind.sl'.">.

CAUAJM_E_50281 AutoPing from the Scheduler WAS NOT SUCCESSFUL.

 

CAUAJM_E_50037 ERROR: Agent failed to communicate with Application Server.

CAUAJM_E_50041 ERROR: Agent returned <Error loading support library - "Unable to find library 'libas_c_bind.sl'.">.

CAUAJM_E_50283 AutoPing from the Application Server WAS NOT SUCCESSFUL.

 

CAUAJM_E_50026 ERROR: AutoPing WAS NOT SUCCESSFUL.

 

 

Environment:
WAAE 11.3.6 SP5 on HP-UX
Cause:

The -S option with autoping, is not supported on platforms where a Native AutoSys Client libraries are not available. These are

HP-UX Itanium 

 

Linux Itanium 

Windows x64

i5/OS

z/OS

 

 

Resolution:

The problem was related to running autoping -S on HP Itanium where the Native AutoSys Client Libraries are not available.

autoping -m <machine-name> without the -S option completed successfully.