Error loading Java VM with CA XCOM Management Center v11.5 installer

Document ID : KB000007563
Last Modified Date : 14/02/2018
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Issue:

When the CA XCOM Management Center v11.5 installer is launched, the installation fails at initialization with the message "LaunchAnywhere Error", "Windows error 2 occurred while loading the Java VM".

Environment:
Windows Server 2012Java 8 Update 131 CPU and higher
Cause:

Java 8 is currently not supported.

Resolution:

Please check the System Requirements and Setup documented in the CA XCOM Management Center Product Guide.