[ERROR] [IntroscopeAgent.WilyTransactionStructure] Retrieved value -1 for Triage Map ageing. The value is not valid, please check configuration

Document ID : KB000015562
Last Modified Date : 14/02/2018
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Introduction:

 

 

 

Question:

The below error is reported in the Agent log file 

[ERROR] [IntroscopeAgent.WilyTransactionStructure] Retrieved value -1 for Triage Map ageing. The value is not valid, please check configuration 

 

 

Environment:
EM is on 10.5.1 HF#4 and later or 10.5.2.Agent is pre-10.5.2.
Answer:

This message is related to a code change made in 10.5.1 Hotfix#4 - DE279390

Starting from Java Agent 10.5.1 hotfix#4 legacy AppMap is disabled by default but Agent still expects it’s always enabled thus the ERROR message.

The ERROR itself is harmless and can be ignored.

 

In 10.5.2 the ERROR message is reported as WARN message and it has a better description.