Error in starting registry service and getting an error as [main] ERROR com.itko.lisa.utils.JpaUtil - Could not configure database persistence for unit: itko-dradis java.lang.NullPointerException

Document ID : KB000008932
Last Modified Date : 14/02/2018
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Issue:

We have installed Devtest 10.2 and configured with external database in site.properties file.

ED is started successfully and running. But we are getting below exception while starting registry service.But we are getting below exception while starting registry service.

ERROR com.itko.lisa.utils.JpaUtil - Could not configure database persistence for unit: itko-dradis

java.lang.NullPointerException

at com.itko.lisa.utils.db.ConnectionPoolManager.getUrl(ConnectionPoolManager.java:197)

at com.itko.lisa.utils.db.ConnectionPoolManager.getDradisCacheUrl(ConnectionPoolManager.java:219)

at com.itko.lisa.utils.db.DatabaseDialectProvider.getDradisCacheEclipselinkPlatform(DatabaseDialectProvider.java:42)

at com.itko.lisa.utils.JpaUtil.<init>(JpaUtil.java:473)

at com.itko.lisa.utils.JpaUtil.getDradisUtil(JpaUtil.java:406)

at com.itko.lisa.dradis.comm.JpaUtilWrapper.getAnnotations(JpaUtilWrapper.java:24)

at com.itko.lisa.dradis.comm.DradisCommContext.doEnterpriseDashboardHandshake(DradisCommContext.java:133)

at com.itko.lisa.coordinator.TestRegistryImpl.initialize(TestRegistryImpl.java:280)

at com.itko.lisa.coordinator.TestRegistryImpl.<init>(TestRegistryImpl.java:239)

at com.itko.lisa.coordinator.TestRegistryImpl.main(TestRegistryImpl.java:2163)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.install4j.runtime.launcher.UnixLauncher.main(Unknown Source)

2017-12-25 16:06:56,309Z (16:06) [main] ERROR System.err - java.lang.RuntimeException: java.lang.NullPointerException"

Environment:
Registry with external database
Resolution:

This error will occur if you have not configured database property details properly on site.properties file.

Make sure you have not copied properties from old version to newly installed version and just edit properties given in _site.properties file available with new installation.

Make sure, you have all default pools configured in site.properties file as below

lisadb.acl.poolName=common

lisadb.broker.poolName=common

lisadb.reporting.poolName=common

lisadb.dradiscache.poolName=common