Error in function CreateProcessAsUser error code 5

Document ID : KB000101457
Last Modified Date : 15/06/2018
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Issue:
Windows Jobs will not run. The following error is seen in the Agent log:

Windows Agent getting 'U02001040 Error in function 'CreateProcessAsUser', error code '5', error description: 'Access is denied.'
 
Cause:
Windows Security or a firewall is blocking the Agent process.
Resolution:
Change Windows Security or the firewall settings to make an exception for the Agent processes.