DUAS: Error getting port numbers for Areas that are not Activated

Document ID : KB000086840
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
This kind of errors appear in universe.log, being S the concerned Area

|ERROR|X|cmd|pid=25862.4137227968| owls_connect_auth | error getting port number for [SIO]/[S]
|ERROR|X|cmd|pid=25862.4137227968| o_callsrv_connect_r | Connection error 0 []
|ERROR|X|cmd|pid=25862.4137227968| owls_cmd_return | Can not connect to server. Error!

Patch level detected:Dollar Universe 6.0
Product Version: Dollar.Universe 6
The above error messages appear from time to time in universe.log without knowing the reason.
Environment:
OS: All
Cause:
Cause type:
By design
Root Cause: The error "error getting port number for [SIO]/[AREA]" appears in universe.log in case a command line like "uxlst atm AREA" is launched against an area that is not enabled in the node.
Resolution:
These errors are normal and can be ignored. 
Nevertheless, the supervision or Uproc scripts should be fixed as there is probably a "uxlst atm AREA" command that is being launched against some areas that are not Enabled in this node.

Fix Status: No Fix

Additional Information:
Workaround :
N/A