Error: "Failed creating java C:\Program Files\Java\jre1.8.0_111\bin\server\jvm.dll " when starting Apache Tomcat for JasperSoft 6.2

Document ID : KB000007532
Last Modified Date : 14/02/2018
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Issue:

The following error appears in the Apache Tomcat logs when starting Apache Tomcat for JasperSoft 6.2:

[info] [ 3120] Commons Daemon procrun (1.0.15.0 64-bit) started
[info] [ 3120] Running 'Tomcat8' Service...
[info] [ 2592] Starting service...
[error] [ 2592] Failed creating java C:\Program Files\Java\jre1.8.0_111\bin\server\jvm.dll
[error] [ 2592] The system cannot find the path specified.
[error] [ 2592] ServiceStart returned 1
[error] [ 2592] The system cannot find the path specified.
[info] [ 3120] Run service finished.

Environment:
CA Service Management 14.1 Cum#3 or laterJasperSoft 6.2
Cause:

Java has been upgraded and the actual Java install path has been updated

Resolution:

1.  Go to the server where Apache Tomcat and Jaspersoft is installed

2.  Locate the new Java install path folder

3.  Open Configure Tomcat -> Java

4.  Update the Java Virtual Machine path to the current JRE installation folder. For example:

C:\Program Files\Java\jre1.8.0_73\bin\server\jvm.dll

5.  Start Apache Tomcat