Error: "ERROR_LOADING_WSDL javax.wsdl.WSDLException: WSDLException: faultCode=PARSER_ERROR" When using Service Catalog WebService

Document ID : KB000104536
Last Modified Date : 06/07/2018
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Issue:
The Web Service operator puts the URL of the Service Catalog Web Service and when click on load it doesn't do anything.
The following entry is on the logs:

ERROR [com.ca.pam.server.OasisGwtServlet] [96.46.14-8585-3] ERROR_LOADING_WSDL
javax.wsdl.WSDLException: WSDLException: faultCode=PARSER_ERROR: Problem parsing 'http://CatalogServer:8080/usm/services/RequestService'.: org.xml.sax.SAXParseException:
The markup in the document following the root element must be well-formed.
at com.ibm.wsdl.xml.WSDLReaderImpl.getDocument(Unknown Source)

 
Environment:
Service Catalog 14.1 and later
PAM 4.2 and later
Resolution:
You need to use the Initial WSDL: http://CatalogServer:8080/usm/services/RequestService?wsdl

To get the URL's you can go to http://CatalogServer:8080/usm/services and it will list all the items and the link is between parenthesis ().

Example: http://CatalogServer:8080/usm/services/ReportingService?wsdl

http://CatalogServer:8080/usm/services/AccountService?wsdl
Additional Information:
Where to find information about CA Service Catalog WebServices?
https://comm.support.ca.com/kb/where-to-find-information-about-ca-service-catalog-webservices/kb000012109