error during install "You must start Apache service after install is complete"

Document ID : KB000113587
Last Modified Date : 11/09/2018
Show Technical Document Details
Issue:
Issues regarding the installation the new updates Ver 12.1.6 O/S win 2012r2 No changes in the Environment Test
Resolution:
The error it was giving during install was something like "You must start Apache service after install is complete" but what it should have said was, "Please close Apache, then continue install". I closed it and the install ran fine.