"Error determining the CA Spectrum Features" message displayed installing Spectrum on Linux

Document ID : KB000040133
Last Modified Date : 03/12/2018
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Issue:

While installing Spectrum on Linux, the message "Error determining the CA Spectrum Features" is displayed and unable to continue with the Spectrum installation.

Environment:

Installing Spectrum on Linux

Resolution:

If not re-installing after a failed installation, shutdown all Spectrum processes and reboot the system

If re-installing after a failed installation, do the following:

1. Make a backup of any customizations from the $SPECROOT/custom directory area and save to a safe place outside the $SPECROOT directory

2. Copy a few recent database save files to a safe place outside the $SPECROOT directory

3. Completely uninstall Spectrum and remove the $SPECROOT directory

4. Reboot the system

5. Reinstall Spectrum

6. Reload the database save

7. Copy custom files back