Error creating Certificate Database

Document ID : KB000007261
Last Modified Date : 14/02/2018
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Issue:

When configuring LDAP User Directory Over SSL from the documentation :

https://docops.ca.com/ca-siteminder-federation-standalone/12-52-sp1/en/configuring/user-directory-connections-for-authentication/how-to-connect-to-an-ldap-user-directory-over-ssl

We need to Create the Certificate Database Files with the following command :

certutil -N -d certificate_database_directory

 

But on my installation, if fails with the error :

certutil: function failed: The certificate/key database is in an old, unsupported format.

How can I fix this ?

Resolution:

You need to create manually the directory before running the command.

For example on Windows : mkdir C:\certdb

Then running the command certutil -N -d C:\certdb works and it asks you for a password to encrypt your keys