Error copying custom attributes from idea to project via a process

Document ID : KB000106363
Last Modified Date : 13/07/2018
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Issue:
Users are getting "You do not have the rights to perform this action", when running a process that converts an idea to a project.   After the customer rebuilt the process in another way they received this error:  "Error copying custom attributes from idea to project."

The administrators building the process wanted to have users with limited rights be able to launch a process that would convert an idea to a project. 
 
Environment:
Any PPM environment using processes
Cause:
The user that launches the process must have full rights to do anything that is done in the process or the process will error out.
 
Resolution:
There are 3 ways to do this:
  1. Give the users launching the process sufficient rights to create the projects.
  2. Have their process call a subprocess via a gel script that is launched by another user that has sufficient privileges to convert the idea to a project (See https://communities.ca.com/thread/241728370) and create the resulting project. Then go back to the original process when that can now complete.
  3. Use a gel script with xog to create the new project using a username that has sufficient priveleges.