Error connecting to the remote manager's database (CMM000267).

Document ID : KB000029062
Last Modified Date : 14/02/2018
Show Technical Document Details

Question :

Why when I try to connect  to add a new Domain to remote database , it throws following error :

 "error connecting to the remote manager's database (CMM000267).


Environment :

CA Client Automation : All Versions


Answer :

The following  ports 4104, 4105, 4728 and 1433 (SQL port) should be open bi-directional between the Enterprise Server and the Domain Manager.
These are communication ports and need to be open before adding a new domain.                       

Note1: If SQL server is running on a non-default port, that port needs to be open.

Note2: If the Domain Manager MDB is hosted on a named instance, make sure that the SQL Browser service is running.