What are the error codes for CA Advanced Authentication?
Error codes for CA Advanced Authentication Adapter component, also referred to as the AFM.
#Authminder Server Codes (Reason and Response)
The below error codes are read and found in the file jspString_en.properties in the APACHE_HOME/webapps/arcotafm/WEB-INF/classes.
# user message text returned to Shim in failure/reject cases, based on AceNoticeCode
707021041=Properties file not found
707021042=Properties file cannot be read
707021043=Required property missing
707021044=Property value invalid
707021345=We are facing some technical problems. Please try after sometime.
707021346=Unable to connect to WebFort server. Please contact customer care for support.
707021351=Unable to connect to RiskFort server
707021352=Unable to connect to UDS web service
707029046=Server request result unexpected
707029047=The request is not supported by Authentication Flow Manager.
707071346=Server transaction timeout
707021347=Initialization of State Manager client failed
707021348=Unable to connect to State Manager
707021349=State Manager must be initialized before use
707051450=LandingURL cannot be derived from HTTPRequest
707031551=Specified number of Questions not received
707051551=Unable to get specified number of Questions
707061152=User or credentials for user not found
707063052=User registered but ArcotID not available for download
707063152=Security Questions not available for user
707063352=OTP not available for user
707063452=User registered but ArcotOTP not available for download
707098252=Risk alert: user not recognized
707061153=User already exists
707061154=Your details are not available in our system currently. Please contact customer care for support.
707061155=Your account is currently in disabled state. Please contact customer care for support.
707063053=Your ArcotID credential is in inactive state. Please contact customer care for support.
707063153=Your security questions credential is in inactive state. Please contact customer care for support.
707063353=Your OTP credential is in inactive state. Please contact customer care for support.
707063453=Your ArcotOTP credential is in inactive state. Please contact customer care for support.
707098253=To protect your account against identity theft and online fraud, Authentication Flow Manager is not able to process your request currently. Please try after sometime.
707063054=Your ArcotID credential has been locked because of continuous incorrect attempts.
707063154=Your security questions credential has been locked because of continuous incorrect attempts.
707063354=Your OTP credential has been locked because of continuous incorrect attempts.
707063454=Your ArcotOTP credential has been locked because of continuous incorrect attempts.
707063455=Your ArcotOTP credential has expired.
707063055=Your ArcotID has expired. Please contact customer care for support.
707063075=Your ArcotID validity not started.
707063155=Your security questions credential has expired. Please contact customer care for support.
707063355=Your OTP has expired. Please try again. Contact customer care, if problem persists.
707063056=Renewed ArcotID available
707098256=Increased authentication required
707059057=Required state data not set
707069057=Required information unavailable
707051658=Parameters passed to task constructor are invalid
707059058=Empty token attribute not allowed
707061158=Contents of required data element invalid
707061159=Contents of the data element contains prohibited characters
707061160=The value provided for one or more field is invalid.
707059059=HttpRequest information required but not provided
707033060=Error in browser when searching for ArcotIDs
707033460=Error in browser when searching for ArcotOTPs
707073061=User identity discrepancy
707073062=ArcotID signed challenge not valid
707073162=Answer(s) provided for the Security Question(s) is not correct
707073362=OTP is not correct
707051063=The configured clientTypes are only supported on HTTPS requests
707051064=Authentication mechanism is not supported
707051664=Flow is not part of the supported out of box flows
707051065=Error occurred in instantiation of a task
707063356=OTP credential validity not started.
707063065=User password validity credential not started.
707063156=QnA credential validity not yet started.
707063049=OATH credential validity not yet started.
707063459=ArcotOTP credential validity not yet started.
707098077=Log message from Shim
707098177=Log message from WebFort
707089978=Transaction could not complete
707039979=Internal error: Task logic assertion failed
707039979=We are unable to process your request. Please try after sometime!
707039980=Update of user credentials is not allowed
707039984=Authentication for the user failed.
707039985=Configuration error in WebSEAL. Contact Administrator.
707039987=Invalid locale specified. Please retry with correct locale.
707051041=Your security settings have been changed, we are unable to authenticate you. Please contact customer care for support.
707065048=OATH authentication failed. Enter OTP to proceed with authentication.
707063458=AOTP authentication failed. Enter OTP to proceed with authentication.
707063063=User Password is inactive. It is either locked or disabled.
707063064=User password maximum retries exceeded.
707063063=User Password is inactive. It is either locked or disabled.
707063260=User password credential expired.
#SAML module related error codes.
707024080=SAML utility initialization failed. Contact Administrator.
707064180=SAMl response received is corrupted.
707064181=SAML response received is expired.
707064182=SAML response doesn't have valid start date.
707064183=SAML response does not have valid signature.
707064184=SAML response creation failed.
707064185=SAML response signing failed.
707064086=SAML request is corrupted.
707064087=SAML request parsing failed.
707064088=SAML request validation failed.
707064089=SAML request generation failed.
707064189=SAML Module error.
#Notification related notice codes.
707054240=Error occurred in instantiation of notification service
707064240=Notification destination information missing. Contact administrator to update the profile with mobile phone number/email address.
707054241=Configuration error. Notification template missing. Contact system administrator.
#Click a tell sms service
707054245=Click a tell SMS service initialization failed due to missing required parameters
707064245=Click a tell SMS service failed to send SMS due to missing required transaction parameters
707034246=We are unable to send SMS currently. Please try after some time!
#IE email service
707054250=IE Email service initialization failed due to missing required parameters
707064250=IE Email service failed to send email due to missing required transaction parameters
707034251=IE Email service failed to send email due to transaction error
#SMTP email service
707034252=SMTP Email service failed to send email due to transaction error
707031140=We are facing some technical problems. Please try after sometime.
707021350=RiskFort API intialization failed.
NoRoaming=Your ArcotOTP is not present. Please login from the browser you have used to enroll.
Please contact administrator if you have deleted your browser history.
#OATH related messages.
707065041=User authenticated by WebFort and user present in state data is not same.
707065042=OTP entered is invalid. Please enter a valid OTP.
707065043=Hardware device synchronization failed. Please try again. Contact customer care, if problem persists.
707065044=Hardware device synchronization/authentication failed because invalid parameter passed.
707065045=This authentication mechanism is not available for you. Contact customer care for support.
707065046=You have exceeded the maximum number of incorrect attempts. Contact customer care for support
707065047=Your hardware device is in inactive state. Contact customer care for support.
707063048=Your hardware device has expired. Contact customer care for support.
#Update controller related message.
707063057=There are no credentials to be updated by you. Please wait while you are being redirected!
If you have found an error code that is not listed in either the manual, this document or in the jspstring_en.properties file, please open up a ticket with the Authminder team so we can research the error code and give you a more detailed response.
Error Codes for both the Strong and Risk Authentication or the UDS component can be found on our new wiki or