Error codes for CA Authminder

Document ID : KB000031022
Last Modified Date : 14/02/2018
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Question:

What are the error codes for CA Advanced Authentication?

 

Answer:

Error codes for CA Advanced Authentication Adapter component, also referred to as the AFM.

 

#Authminder Server Codes (Reason and Response)

 https://support.ca.com/cadocs/0/CA%20RiskMinder%203%201-ENU/Bookshelf_Files/HTML/idocs/index.htm?toc.htm?2112630.html?zoom_highlight=Authminder+Server+Codes

 

The below error codes are read and found in the file jspString_en.properties in the APACHE_HOME/webapps/arcotafm/WEB-INF/classes.

 

# user message text returned to Shim in failure/reject cases, based on AceNoticeCode

707021041=Properties file not found

707021042=Properties file cannot be read

707021043=Required property missing

707021044=Property value invalid

707021345=We are facing some technical problems. Please try after sometime.

707021346=Unable to connect to WebFort server. Please contact customer care for support.

707021351=Unable to connect to RiskFort server

707021352=Unable to connect to UDS web service

707029046=Server request result unexpected

707029047=The request is not supported by Authentication Flow Manager.

707071346=Server transaction timeout

707021347=Initialization of State Manager client failed

707021348=Unable to connect to State Manager

707021349=State Manager must be initialized before use

707051450=LandingURL cannot be derived from HTTPRequest

707031551=Specified number of Questions not received

707051551=Unable to get specified number of Questions

707061152=User or credentials for user not found

707063052=User registered but ArcotID not available for download

707063152=Security Questions not available for user

707063352=OTP not available for user

707063452=User registered but ArcotOTP not available for download

707098252=Risk alert: user not recognized

707061153=User already exists

707061154=Your details are not available in our system currently. Please contact customer care for support.

707061155=Your account is currently in disabled state. Please contact customer care for support.

707063053=Your ArcotID credential is in inactive state. Please contact customer care for support.

707063153=Your security questions credential is in inactive state. Please contact customer care for support.

707063353=Your OTP credential is in inactive state. Please contact customer care for support.

707063453=Your ArcotOTP credential is in inactive state. Please contact customer care for support.

707098253=To protect your account against identity theft and online fraud, Authentication Flow Manager is not able to process your request currently. Please try after sometime.

707063054=Your ArcotID credential has been locked because of continuous incorrect attempts.

707063154=Your security questions credential has been locked because of continuous incorrect attempts.

707063354=Your OTP credential has been locked because of continuous incorrect attempts.

707063454=Your ArcotOTP credential has been locked because of continuous incorrect attempts.

707063455=Your ArcotOTP credential has expired.

707063055=Your ArcotID has expired. Please contact customer care for support.

707063075=Your ArcotID validity not started.

707063155=Your security questions credential has expired. Please contact customer care for support.

707063355=Your OTP has expired. Please try again. Contact customer care, if problem persists.

707063056=Renewed ArcotID available

707098256=Increased authentication required

707059057=Required state data not set

707069057=Required information unavailable

707051658=Parameters passed to task constructor are invalid

707059058=Empty token attribute not allowed

707061158=Contents of required data element invalid

707061159=Contents of the data element contains prohibited characters

707061160=The value provided for one or more field is invalid.

707059059=HttpRequest information required but not provided

707033060=Error in browser when searching for ArcotIDs

707033460=Error in browser when searching for ArcotOTPs

707073061=User identity discrepancy

707073062=ArcotID signed challenge not valid

707073162=Answer(s) provided for the Security Question(s) is not correct

707073362=OTP is not correct

707051063=The configured clientTypes are only supported on HTTPS requests

707051064=Authentication mechanism is not supported

707051664=Flow is not part of the supported out of box flows

707051065=Error occurred in instantiation of a task

707063356=OTP credential validity not started.

707063065=User password validity credential not started.

707063156=QnA credential validity not yet started.

707063049=OATH credential validity not yet started.

707063459=ArcotOTP credential validity not yet started.

707098077=Log message from Shim

707098177=Log message from WebFort

707089978=Transaction could not complete

707039979=Internal error: Task logic assertion failed

707039979=We are unable to process your request. Please try after sometime!

707039980=Update of user credentials is not allowed

707039984=Authentication for the user failed.

707039985=Configuration error in WebSEAL. Contact Administrator.

707039987=Invalid locale specified. Please retry with correct locale.

707051041=Your security settings have been changed, we are unable to authenticate you. Please contact customer care for support.

707065048=OATH authentication failed. Enter OTP to proceed with authentication.

707063458=AOTP authentication failed. Enter OTP to proceed with authentication.

707063063=User Password is inactive. It is either locked or disabled.

707063064=User password maximum retries exceeded.

707063063=User Password is inactive. It is either locked or disabled.

707063260=User password credential expired.

 

#SAML module related error codes.

707024080=SAML utility initialization failed. Contact Administrator.

707064180=SAMl response received is corrupted.

707064181=SAML response received is expired.

707064182=SAML response doesn't have valid start date.

707064183=SAML response does not have valid signature.

707064184=SAML response creation failed.

707064185=SAML response signing failed.

707064086=SAML request is corrupted.

707064087=SAML request parsing failed.

707064088=SAML request validation failed.

707064089=SAML request generation failed.

707064189=SAML Module error.

 

#Notification related notice codes.

707054240=Error occurred in instantiation of notification service

707064240=Notification destination information missing. Contact administrator to update the profile with mobile phone number/email address.

707054241=Configuration error. Notification template missing. Contact system administrator.

 

#Click a tell sms service

707054245=Click a tell SMS service initialization failed due to missing required parameters

707064245=Click a tell SMS service failed to send SMS due to missing required transaction parameters

707034246=We are unable to send SMS currently. Please try after some time!

 

#IE email service

707054250=IE Email service initialization failed due to missing required parameters

707064250=IE Email service failed to send email due to missing required transaction parameters

707034251=IE Email service failed to send email due to transaction error

 

#SMTP email service

707034252=SMTP Email service failed to send email due to transaction error

707031140=We are facing some technical problems. Please try after sometime.

707021350=RiskFort API intialization failed.

NoRoaming=Your ArcotOTP is not present. Please login from the browser you have used to enroll.

Please contact administrator if you have deleted your browser history.

 

#OATH related messages.

707065041=User authenticated by WebFort and user present in state data is not same.

707065042=OTP entered is invalid. Please enter a valid OTP.

707065043=Hardware device synchronization failed. Please try again. Contact customer care, if problem persists.

707065044=Hardware device synchronization/authentication failed because invalid parameter passed.

707065045=This authentication mechanism is not available for you. Contact customer care for support.

707065046=You have exceeded the maximum number of incorrect attempts. Contact customer care for support

707065047=Your hardware device is in inactive state. Contact customer care for support.

707063048=Your hardware device has expired. Contact customer care for support.

 

#Update controller related message.

707063057=There are no credentials to be updated by you. Please wait while you are being redirected!

 

If you have found an error code that is not listed in either the manual, this document or in the jspstring_en.properties file, please open up a ticket with the Authminder team so we can research the error code and give you a more detailed response.

 

Additional Information: 

Error Codes for both the Strong and Risk Authentication or the UDS component can be found on our new wiki or

https://support.ca.com/cadocs/0/CA%20Advanced%20Authentication%208%200-ENU/Bookshelf_Files/HTML/idocs/index.htm?toc.htm?2112625.html