Error code 1628: Failed to complete installation

Document ID : KB000006454
Last Modified Date : 14/02/2018
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Issue:

During the installation of the System Agent 11.3 SP2 on Windows 2003 server, I am getting error code: Error code 1628

Environment:
System Agent 11.3 SP2 on Windows 2003 but it might happen with any other service pack
Cause:

This installation was failing due to Symantec security.

 

Resolution:

Symantec has an option to disable for x-time period which is what I did and then I did not encounter the failure.