Error appears when trying to load RM WebGUI

Document ID : KB000090170
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error appears when trying to load RM WebGUI
Resolution:

Symptoms

The following message appears when tyring to load the RM WebGUI:

Calling LoadLibraryEx on ISAPI filter "C:\Windows\Microsoft.NET\Framework\v4.0.30319\\aspnet_filter.dll" failed


Cause

Incorrect syntax from .NET installation.


Resolution

1. Click on your computer icon in IIS

2. On right side, you see ISAPI filters - Click

3. Pick up the Filter name ASP.Net_4.0_64bit  and its path MIGHT HAVE AN EXTRA \ IN THE PATH,

 %windir%\Microsoft.NET\Framework64\\v4.0.30319\aspnet_filter.dll

 4. restart IIS - should resolve the error.