Error after issuing nhWebSso command in eHealth 6.3.0

Document ID : KB000049340
Last Modified Date : 14/02/2018
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Description:

Error: "Cannot load %NH_HOME%/web/httpd/modules/mod_eem_sso.so into server: The specified module could not be found."
Error: "Failed to restart the apache web server."

Problem Ticket: Defect 29075

Solution:

The issue documented above will be resolved in the following release(s):

eHealth 6.3.0.04

eHealth Service Packs are available for download from support.ca.com. Please review the README file for each Service Pack prior to installing. CA Technologies recommends that users always keep eHealth current by installing the latest Service Pack available.