Error 9 waiting for server management messages.

Document ID : KB000009020
Last Modified Date : 14/02/2018
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Issue:

We're running currently a Policy Server, and this one reports the following message when we run command :

 

./smpolicysrv -stats. 

 

[CServer.cpp:7718][ERROR][sm-Server-01610] Error 9 waiting for server management messages. Error text: Bad file descriptor

 

What does this message mean ? How can we get rid of it ?

 

Environment:
This error only pertains to UNIX platform.
Cause:

The error is related to file descriptor. If files fail during

open/read/write/close on the descriptor then it generates an error

number 9.

 

The error 9 server management error message is a superficial

error. This error does not impact server operation nor the

performance.

 

In the Policy Server code, we modified the error message to

contain system information and it should NOT contain error like "Error

9 waiting for server management messages"

 

Resolution:

Upgrade Policy Server to 12.52 SP1 CR 08 to get rid of this message.

Additional Information:

https://docops.ca.com/ca-single-sign-on/12-52-sp1/en/release-notes/cumulative-releases/defects-fixed-in-12-52-sp1-cr08