CA PPM: Error 500 when populating cost plan from task assignments

Document ID : KB000098021
Last Modified Date : 18/07/2018
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Issue:
We are receiving error 500 when calculating costs from task assignments on certain projects
 
Cause:

The root cause is that the "Cost Type" on the task level is not populated (null).

Run the following query, to obtain the cost types:


SELECT id, lookup_code , name
FROM cmn_lookups_v
WHERE lookup_type = 'LOOKUP_FIN_COSTTYPECODE'
AND language_code = 'en'

Resolution:

1. Go to the task list page and configure the "Cost Type" field

2. Set the cost type for each task that has ETC greater than 0.

3. Save.

4. Repopulate the cost plan from task assignments.