When I attempt to configure a knowledge agent, I get the following error, " Error 102: [PERF-1013] Cannot fetch the configuration data from the repository". What is the cause of this error and how to do I resolve it?
This error typically occur when there are duplicate entries for a Host in the MDB(repository) table. Please confirm the following:
- In the DCC console, select DCC Configuration-->Host Management. Verify if there is more than one entry for the host.
- If there is more than one entry for this host, then the host will have to be removed from the MDB tables. The three MDB tables are MIT_HOST,MIT_PRODUCT, and MIT_SERVER.
- One the duplicate entry for the host is removed, recycle the console tree and retry the knowledge agent configuration.