ERR_WIS_30270 while refreshing data at CA Business Intelligence report

Document ID : KB000076843
Last Modified Date : 09/04/2018
Show Technical Document Details
Issue:
Below error might happen for some users while refreshing report data at CA Business Intelligence (CABI) tool (BOXI - Business Object):

"An internal error occurred while calling 'processDPCommandsEx' API. (Error: ERR_WIS_30270) (Error: INF)" 

ERR_WIS_30270 BOXI error message
Environment:
CA Business Intelligence (CABI) tool -> Business Object (BOXI) 4.x
Cause:
This issue is related to permission settings for the users and/or groups defined via BOXI Central Management Console (CMC).
Resolution:
Add the group to member of administrator group in order to run the customized reports.

Users and Groups > properties of particular group> Member Of >Join Group added Administrator here.
Additional Information: