EPAgent will not start.

Document ID : KB000039737
Last Modified Date : 14/02/2018
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 Symptom:

 After installing a new EPAgent, it fails to start up.

 

 The IntroscopeEPA.log shows:

 [ERROR] [EPAgent] EPAgent failed to start because: Introscope EPAgent has no plugins configured and no network ports enabled. Exiting.

 com.wily.introscope.epagent.IllegalConfigurationException: Introscope EPAgent has no plugins configured and no network ports enabled. Exiting.

 at com.wily.introscope.epagent.EPAgent.start(EPAgent.java:358)

 at com.wily.introscope.epagent.EPAgent.main(EPAgent.java:515)

 at com.wily.introscope.api.IntroscopeEPAgent.main(IntroscopeEPAgent.java:55)

 

 Environment:

 Solaris 10

 

 Cause:

 There are no plugins defined in IntroscopeEPAgent.properties file. EPAgent requires at least one plugin to be defined for it to start.

 

 Resolution:

 Either a stateful or stateless plugin has to be defined before starting an EPAgent. Out of the box, all EPAgent plugins are commented out in IntroscopeEPAgent.properties file. As a result,  either you have to uncomment them or define a new custom plugin to use.

 

 Additional Information:

 CA Application Performance Management - 10.0: Configure the EPAgent