How do I enable debug logging for wasp?

Document ID : KB000074839
Last Modified Date : 27/03/2018
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Introduction:
In this document, we shall be discussing the procedure to enable debug logging for wasp (Web Application Server Probe), the intention to familiarize with debugging wasp is to understand and troubleshoot issues, like for example, UMP Portal does not load (or) the Admin Console Page does not load, wasp does not pick port number, etc. 
Question:
How do I enable debug logging for wasp?
Environment:
CA UIM release 8.51 running on Windows Platform

We would be discussing the procedure to enable debug by logging into Admin Console
 
Answer:
  • Log into the Admin Console, for information on how to login to Admin Console, please click here
  • Select the correct Hub:
  • Select the correct hub
  • Click on Robots, from the Robot list, select the UMP Robot:
  • Click on Robots, from the Robot list, select the UMP Robot
  • Click on Probes, search for wasp:
  • Click on Probes, search for wasp probe
  • Click on the inline menu button ():
  • Click on the three vertical dots
  • Click on the Configure option:
  • Click on the Configure option:
  • Under Logging, Log Level, set the log level (for debugging, usually set to 3):
  • Under Logging, Log Level, set the log level (usually set to 3)
  • Change the Log Size to a higher value, in this example, we will set it to 5192 kilobytes:
  • Change the Log size to a higher value, in this example, we will set it to 5192 kilobytes
  • Click on Save on the top right corner to save the changes:
  • Click on Save on the top right corner to save the changes
  • You should now see the saving message followed by a Success message:
  •  You should now see the saving message followed by a Success message
  • You should now see the saving message followed by a Success message
  • Now, recreate the problem you are facing. Either review the probe log file, for further information on how to view the probe log file, please click here (or) review the wasp.log file on the UMP Robot box wasp folder, usual path would be C:\Program Files (x86)\Nimsoft\probes\service\wasp for errors. You could also review the below files from the same path for further clues:
    1. wasp.log
    2. _Wasp.log
    3. portal.log