enable EEM server TRACE logging to diagnosing EEM perfermance issue

Document ID : KB000013758
Last Modified Date : 14/02/2018
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Occasionally  it will need to enable EEM server's TRACE logging to diagnose  how EEM processes  the authentication and authorization requests from catalog .


How to enable EEM server's TRACE logging level ?

catalog 12.9 , catalog 14.1 , EEM 12.51

You can  put EEM in trace  logging level  by editing %EIAM_HOME%\config\logger\server.xml file

Edit the entries to trace: 


<logger name="eiam.server.ipoz" additivity="false"> 

<level value="trace"/> 

<appender-ref ref="ipoz" /> 



<logger name="eiam.server" additivity="false"> 

<level value="trace"/> 

<appender-ref ref="server" /> 



<logger name="eiam.server.performance" additivity="false"> 

<level value="trace"/> 

<appender-ref ref="performance" /> 



Note :  

1) EEM log files are located at %EIAM_HOME%\logs\ folder 

2) logging level change takes place dynamically , there is no need to recycle any service for the change