email_response fails to start

Document ID : KB000034643
Last Modified Date : 14/02/2018
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The email response probe fails to start with the below error in the log:

sockCheckLocalPort: connect to port XXXX failed 10061 (ok - its free)



To fix?disable GSSAPI authentication using RAW config:?

Open Raw config > Setup > edit key ?Disable_GSSAPI_Auth? and set the value to?Yes? .?