After upgrading from APM 9.5 to APM 10.0 the installation ended with the following message:
"The installation is finished, but some errors occurred during the install.
Click Done to quit the installer, then consult the installation logs at C:\Program Files\CA APM\Introscope10.0\install for details."
- and the install logs (Introscope_10.0.0.12_InstallLog.log) reveals the following warning messages:
Install JRE: C:\Program Files\CA APM\Introscope10.0\jre
Additional Notes: ERROR - Error Copying the JRE to the destination directory
Flexeraal6: Target file was read only or did not have write permissions and was not overwritten
- Enterprise Manager: 10.0; Java version = 1.7.0_21 Java HotSpot(TM) 64-Bit Server VM Oracle Corporation; Windows 2008 Server R2 OS 64bit
- The problem occurs installing the JRE on C:\Program Files\CA APM\Introscope10.0\jre during the upgrade. By replacing the "jre" folder to the same Java JRE version (Java 1.7.0_21 Java HotSpot(TM) 64-Bit Server VM Oracle Corporation) from Oracle site or any compatible JRE will resolve this error.