Element naming convention cutting off domain name suffix from element name (Legacy KB ID CNC TS33259 )

Document ID : KB000051775
Last Modified Date : 14/02/2018
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In the policy utilized for discovery set the following:

Parameter                                                   - Symbol                                    - Value
Naming - Truncate by Regular Expression - NH_NAME_SRVC_PAT             - ''
Naming - Use DNS                                      - NH_USE_NAME_SRVC             - sysName

By default, for elements whose sysName contain a full qualified domain name(FQDN), eHealth will truncate the sysName at the first dot.

To change this behavior to include the FQDN  in eHealth 6.1, the Policy symbol must be changed from:



   NH_NAME_SRVC_PAT=''   (2 single-quotes)



to this:


Make sure you Save the Policy! No reboot is necessary

Related Issues/Questions:
Element naming convention cutting off domain name suffix from element name
error:can't read "env(NH_NAME_SRVC_PAT)": no such variable
domain name cut out of element name

Problem Environment:
eHealth 6.2

Causes of this problem:
An new value has been added to NH_USE_NAME_SRVC: The new value is sysName
Setting the parameter to this new value, described in the fix below, will allow element names to contain the complete sysName for those devices whose sysNames include a domain suffix.

Warning: depending on the element type, this may cause the element name to exceed the 64 character limit, causing the element name to be truncated at the end.

(Legacy KB ID CNC TS33259 )