EFS Certification Alert

Document ID : KB000103515
Last Modified Date : 27/06/2018
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Question:
Analysts claiming that they get a certification alert for "EFS" and that the certification will finish at the end of the month if they work with CA Service Desk Manager GUI. What does this mean?
Environment:
CA Service Desk Manager 14.1
CA Service Desk Manager 17.1
Answer:
Encrypting File System (EFS) is an encryption service found in Windows 10, A cousin to BitLocker, which can encrypt entire drives at once, EFS lets you encrypt individual files and folders.
This has nothing to do with CA Service Desk Manager.