E9 Mainframe Communications Error 3 Using Attachmate

Document ID : KB000055553
Last Modified Date : 14/02/2018
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This error indicates a configuration problem. You need to configure Attachmate and Document Viewer to talk together.

Here is an overview:

  1. In Attachmate, select options, global pref, advanced
  2. Assign the active session to a HLLAPI short name, for example, B
  3. Open the Unicenter OM Document Viewer Emulation window
  4. Choose HLLAPI from the Configure Connection menu (This is the remote menu in the emulator window)
  5. Choose Attachmate for Windows
  6. Enter the HLLAPI short name (B) from above, in the Session ID window
  7. Select HLLAPI32.DLL from the HLLAPI DLL filename list
  8. Verify that Attachmate is in the PATH for your operating system.

This procedure is also described in the User Guide. If you are a SupportConnect User, you may download it at