DXI - Show number of active users on Kibana dashboard

Document ID : KB000072208
Last Modified Date : 27/02/2018
Show Technical Document Details
Question:
  What constitutes a "User" in App Usage?
   Also what the difference between this "User" and the data that comes in when leveraging the setCustomerID API calls. ?
Answer:
  We generate a unique device ID for the device. Each unique device ID is a "User". If the app uses setCustomerId API, device ID is ignored for that session and customer ID is used as the "User".

  So, if the same customer ID is used on 5 different devices, we count them as one user.
If the same device is used by 5 different users with different customer IDs, we count them as five users.