DXI - emails with an alias or distribution list may not work

Document ID : KB000074461
Last Modified Date : 22/03/2018
Show Technical Document Details
Introduction:
  DXI users use email addresses to reset passwords and alerts. Unfortunately due to the current nature of email security and cloud functionality, emails that are aliases or distribution lists may not work. 
Instructions:
  To ensure the proper email functionality from DXI, avoid using distribution lists and aliases.