DWP crashes occasionally with Signal 11 code 50 errors

Document ID : KB000087500
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
Signal 11 (SEGV) at 5f62617463685f75 with code 50

The above error message appears in the quarantine section of the System Overview, and can cause the DWP to crash.

This can be caused when a user opens the generated job to watch it in the User Interface.
Cause:
Cause type:
Defect
Root Cause: DWP crashes from time to time when the user opens the job generated to watch it in the GUI.
Resolution:
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Automation Engine 11.2.1 - Available
Automation Engine 11.1.3 - Available
Additional Information:
Workaround :
N/A