During the installation of a hub there is a popup error window titled 'Initial Security' with the text 'Did not succeed setting security.'

Document ID : KB000071730
Last Modified Date : 23/02/2018
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Issue:
During the installation of a hub there is a popup error window titled 'Initial Security' with the text 'Did not succeed setting security.'
Hub_install_error.jpg

 
Cause:
The error happens when there is a problem with the new hub communicating back to the primary hub which is needed to sync the security.cfg.
Resolution:

Click Ok.

The hub has been installed successfully.

Continue by setting up communication between the new hub and a hub that is able to communicate with the primary hub.  The recommended method is to use a  tunnel.

Additional Information: