Duplicate event ids in EventDisp file

Document ID : KB000123986
Last Modified Date : 27/12/2018
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Issue:
The following duplicate event id's are found in the $SPECROOT/SS/CsVendor/Ctron_Gen_HOST/EventDisp file:

0x01169c49 E 20 C 0x01169c48 

0x01169c49 E 20 

 

0x01169f61 E 20 A 1,0x01169f61 

0x01169f61 E 20 
Environment:
Spectrum 10.2, 10.2.1 and 10.2.2
Resolution:

The following are the correct entries for these event id's:

0x01169c49 E 20 C 0x01169c48 
0x01169f61 E 20 A 1,0x01169f61

Use a text editor to remove the following two entries from each SpectroSERVER system in your environment::

0x01169c49 E 20 
0x01169f61 E 20 
 

Then update the Event Configuration by doing the following:

1. Log into OneClick as an ADMIN user
2. Find and select the VNM model
3. Click on the Information tab
4. Find and expand the SpectroSERVER Control subview
5. Click on the "Update Event Configuration" button

Additional Information:
These duplicate event id's are not present in Spectrum 10.2.3 and higher.