Duas synchronization with UVMS KO: "Unable to connect to UVMS with passphrase"

Document ID : KB000086749
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
On the universe.log of the node, these kind of messages appear every three minutes after the DNS issue:
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Patch level detected:Dollar Universe 6.2.00
Product Version: Dollar.Universe 6.2.0

Description :All of a sudden, probably due to a server / DNS issue, a Dollar Universe node stops synchronizing with the UVMS
Environment:
OS: All
Cause:
Cause type:
Other
Root Cause: The DNS issue caused Dollar Universe to store a wrong ip address of the UVMS nodes on the cache, so the synchronization was not possible ever since.
Resolution:
After the DNS issue is fixed, simply restart the Dollar Universe node.

Fix Status: No Fix

Additional Information:
Workaround :
N/A