DUAS 5: Jobs abort with "I/O warning : failed to load external entity"

Document ID : KB000086438
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
I/O warning : failed to load external entity "/duas_directory/exp/upr/uprocname.000"
Error: XML Uproc file/duas_directory/exp/upr/uprocname.000 is invalid.

Patch level detected:Dollar Universe 5.3.3
Product Version: Dollar.Universe 5
Description:
Suddenly, Uproc aborts with the above error message.
Environment:
OS: All
Cause:
Cause type:
Other
Root Cause: Wrong manipulation in the Uproc folder ( Uproc scripts zipped)
Resolution:
The uprocs' scripts with extension *.000 in the UXPEX(for EXP area) directory are compressed.
In order to fix the issue, please uncompress all the uproc scripts within UXPEX(for EXP area) or restore the folder from a previous backup.


Fix Status: No Fix

Fix Version(s):
N/A
Additional Information:
Workaround :
N/A