The SDM server comes with its own Java, It is located inside the install directory. The timezone information may need to be updated for new DST and timezone changes.
Due to changes in the BRT in Brazil and error in tzupdater, Java applications will move their clocks ahead of 4 Nov 2018. This will results in application running jobs ahead of time and other unexpected issues.
C:\Program Files (x86)\CA\SC\JRE
CA Service Desk Manager 14.1.x / 17.1.x