DST - Daylight Saving Time

Document ID : KB000118035
Last Modified Date : 24/10/2018
Show Technical Document Details
The SDM server comes with its own Java, It is located inside the install directory. The timezone information may need to be updated for new DST and timezone changes.
Due to changes in the BRT in Brazil and error in tzupdater, Java applications will move their clocks ahead of 4 Nov 2018.  This will results in application running jobs ahead of time and other unexpected issues.

C:\Program Files (x86)\CA\SC\JRE
CA Service Desk Manager 14.1.x / 17.1.x
For any new timezone or DST update, it is recommended to run the tzupdater for the SDM JRE.   
1. Download the tzupdater(Java Time Zone Updater Tool) from here.
2. Navigate to <SDM_install_directory>/jre/bin
3. Run the tzupdater command:

cd C:\<SDM_install_directory>\jre\bin java -jar C:\temp\tzupdater.jar -l https://data.iana.org/time-zones/releases/tzdata2018e.tar.gz -v

Note: The above examples indicate that tzupdater was placed in /tmp or C:\temp directory.