DSM Reporter: How to export results of a Scheduled Report on an Engine, to a Network Share

Document ID : KB000009364
Last Modified Date : 14/02/2018
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Introduction:

In order for a scheduled report to be able to export results to a network share, the scheduled report must be linked to an engine that is running with credentials that are able to access the network share.

Environment:
Client Automation (ITCM) -- all versions.
Instructions:

1- Open DSM Explorer and drill down to Control Panel --> Engines --> System Engine.


2- Right click the 'SystemEngine' and select create new instance.

3- Give the instance an appropriate name (in this example 'ReportEngine').

4- Open the command prompt and run the following commands:

caf setcreds ReportEngine user <domain\username> password <password>

5- Recycle the ReportEngine for the new credentials to take effect.

Note: This user account will be used by the engine instance 'ReportEngine' to write reports and needs to have Full Control permissions on the network share where the reports have to be written and to be a member of the local administrator group on the server where the engine is installed