DSM Explorer goes to Not Responding state while performing Agent deployments

Document ID : KB000115811
Last Modified Date : 25/09/2018
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Issue:
While performing an Agent deployment to a group of target machines, at certain point DSM Explorer enters into a "Not Responding" state, causing that the ongoing deployments are lost (regardless if they are in OK or Failure state):

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Environment:
ITCM 14.0, 14.0 SP1 and 14.0 SP2
Resolution:
When a deployment is made to large group of target machines, in some cases may be a lack of validation of what those IPs correspond to.
This problem may occur when one or more IPs on the target group belongs to a non-computer machine, like a Printer or Scanner, causing this problem to happen.
Based on network configuration, is possible to isolate the issue trying to send the Agent package only to that Pinter/Scanner machine and checking what the Deployment Wizard's scanner shows:

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Removing the non-computer device from the target group will solve the problem.